Cine Meter for iOS: Support

First Things First:

Can’t find Cine Meter on the App Store? If you’re on an iPad running iOS 6, the App Store app defaults to showing only iPad apps. Select “iPhone Apps” at the top of the screen, and Cine Meter should appear.

Is Cine Meter not installing / not starting / crashing on your iDevice? Try a reset: hold down the power and home buttons until the screen goes dark, and keep holding them down until the Apple logo appears (about 10 seconds overall). After your iDevice comes back up, try Cine Meter again.

Important info:

Cine Meter gives you absolute light meter readings, but only relative picture and waveform monitor levels:

Cine Meter’s picture and waveform meter don't use the exact exposure shown by the light meter: they will usually be within a stop of the light meter's exposure, but there is no direct comparison between the two, for reasons described here. You can use the light meter to get an absolute exposure reading, but the picture and waveform monitor only show you relative levels within a scene, not absolute levels based on the meter reading.

You can't preset an exposure or a white balance in Cine Meter. To compare exposure levels or white balances, you need to lock Cine Meter’s auto-exposure and auto-white-balance settings while looking at a reference such as a gray card. The picture and waveform monitor only show you levels and colors relative to those locked settings, not to any pre-determined value.

Need more help?

Controls shows you Cine Meter's buttons, gestures, and settings, and explains how they work.
How To... describes how to use Cine Meter and shows some examples.
FAQ lists some frequently asked questions and their answers.
Details & Info talks about how Cine Meter works and what its limitations are, gives tips and tricks for using it, and has some observations about iDevice cameras and how they make their pictures.

All the information on this website is available in a 1.2MB PDF for offline reference.

If none of these solve your problem, please contact me!